• Each product is packaged independently.
• We offers free shipping from China on all orders.

• The default standard shipping delivery time is 6-12 business days, but if you need faster delivery, we also offer expedited shipping for an additional $6.99.
• For more details, please refer to the shipping policy in the footer of our website.

Yes, we can ship to the United States, United Kingdom, Canada, Australia and many more countries.

• You will be sent a shipment confirmation email along with a tracking number to track your package.
• You can track your order parcel by entering your tracking number through: https://www.17track.net/en.
• If you can't find the specific shipping status of the package by the above method, please contact us and we will solve it for you.
• If you have not received the email after checking, email us with the email address or name you filled in when you placed the order. We will get back to you as soon as possible.

We carefully package our products by hand with protective wrapping to do our best to ensure they arrive in one piece! However, if your product arrives in less than satisfactory condition we are happy to work out an exchange for you.

Please email us at traumlandstudio@gmail.com first and send us a clear photo of the damaged part to determine the extent of the damage.

For more details, please refer to the return & refund policy in the footer of our website.

We support PayPal payments.

Yes! We use standard SSL encryption for all transactions so you are assured that any information you send us is encrypted even before they are sent.

We offer bracelets, necklaces, earrings, rings, and more jewelry made of natural crystal, pearls, K gold, silver, and more materials.

Our studio is located in Shenzhen, China.